Confidentiality policy

Confidentiality and Personal Data Protection Policy

1. Introduction

Belle Allure is committed to protecting the privacy and personal data of its users. The purpose of this policy is to inform users of our website about the practices concerning the collection, use, sharing and protection of their personal data, in accordance with the General Data Protection Regulation (GDPR).

2. Data collected

We collect personal data when you use our website, including:

When registering for our newsletter.
When you request a quote.
When you request a tailor-made stay.
When using the contact form.

The data collected includes, but is not limited to, your name, surname, first name, email address, telephone number, as well as any other information you choose to provide to us.

Traffic Analysis and Cookie Management

We use Plausible Analytics to measure our website's audience in a way that is 100% compliant with the GDPR. Unlike traditional analytics tools, Plausible does not collect any personal data, does not use cookies, and does not track individual users.
The data collected is completely anonymous (number of visits, average session duration, most viewed pages, etc.) and helps us improve the user experience without compromising your privacy.
👉 Learn more: Plausible Data Policy

Additionally, we use CookieYes to manage cookies and obtain your consent in accordance with the GDPR.
This system allows you to choose which types of cookies you accept or reject while browsing our website.

As part of this, we use Google Ads and marketing tracking tools that may:

place cookies,
collect audience data,
measure conversions,
track the performance of our advertising campaigns.

This data may include technical information (type of device, browser, browsing behavior, etc.) and is not used to personally identify you unless you give explicit consent.

Some of this data may be processed outside the European Union (notably by Google), in compliance with the European Commission's Standard Contractual Clauses.

You can manage or change your cookie preferences at any time via the cookie banner displayed on our website.

👉 Learn more about Google’s policies:

Google Privacy & Terms

3. Purposes of data processing

Your personal data is collected to:

Send you our newsletter and information about our products and services.
Process reservations for the organization of your stays.
Respond to your requests via the contact form, the quote request form and the tailor-made stay request form.

4. Legal basis for processing

The processing of your personal data is based on your explicit consent, provided when registering for the newsletter, booking a stay, or using the various contact forms.

5. Data recipients

Your personal data may be shared with subcontractors and partners of Belle Allure, only for the purpose of carrying out the above services. All subcontractors and partners are bound by contractual obligations to respect confidentiality and data protection.

6. Data transfer outside the EU

If personal data is transferred outside the European Union, Belle Allure ensures that these transfers are carried out in compliance with the RGPD and guarantee an adequate level of protection.

7. Shelf life

Your personal data is kept for a period that does not exceed the time necessary for the purposes for which they are collected and processed.

8. Your rights

In accordance with the RGPD, you have the following rights concerning your personal data:

Right of access
Right to rectification
Right to erasure
Right to limitation of treatment
Right to data portability
Right to object

To exercise these rights, please contact us at bonjour@belle-allure.voyage

9. Data security

Belle Allure implements all the technical and organizational measures necessary to ensure the security and confidentiality of the personal data collected.