Everything you need to know to prepare your stay in the best conditions

Chez Belle Allure, each stay is unique. There is no specific training to adopt for each start. By reading the details of the stay and the description of our levels, you will know the mileage and the altitude difference you need to be able to do.

For all our levels, we advise you to practice a regular sports activity, so that you can enjoy every moment of your stay as it should 🙂

By contacting us, we will be in a position to advise you and provide you with details about the course.

Chez Belle Allure, we know that every traveller has different expectations and abilities. That's why we offer different ranges of hiking and biking trips, adapted to all levels, from beginners to experienced enthusiasts.

To help you choose the itinerary that best suits you, here is how we classify the difficulty of the trips we offer:

Hiking trips:

Road bike trips:

Recreational bike holidays:

It is normal to want to be sure you have the level before leaving on a trip!

Each of our stays has a level that was granted to it following the identification carried out in the field.

We advise you to read the technical sheet for the stay carefully to know what to expect.

If your doubts persist, do not hesitate to call us, write to us in order to discuss them together! 🙂

We will be happy to advise you and assess with you whether the stay corresponds to your abilities.

No, our stays are in a double room (2 separate beds) basic. You will be in a room with another participant in the stay if you do not want to take a single room.

We strive to respond to your request by doing our best with the hosts, however it is possible that sometimes the availability of the hosts is limited and that we may be obliged on certain nights to put you in a double room (2 separate beds) with another participant.

Once you have signed the contract and paid the 40% deposit, we launch reservations with all our service providers. One month before the departure of your stay you will receive an email with all the information of your stay as well as access to the application including your travel file and the topoguide.

Yes, it is possible to privatize all our stays for your family or group of friends!

For our stays in freedom, they are automatically privatized, because it is you who form your group and choose your dates.

Of course, we can, as an option, book you one or more nights before and/or after the stay for more comfort or to prolong the pleasure!

To receive a quote, you must communicate to us:

• The name of the stay you are interested in
• Your desired dates
• The number of participants
• Your first name
• Your name
• Your email

To draw up a travel contract, you will need to complete the registration form that will be sent to you by email or send this information directly to us by email:

Personal info

• Name and surname of the traveller, group manager
• Full mailing address
• Email address
• Mobile and landline number
• Date of birth
• Nationality
• Passport or ID card number (if applicable)
• Person to contact in case of emergency (name, relationship, number)

Details of the trip

• Selected stay
• Departure and return date
• Formula selected (liberty/guided/with assistance)
• Number of participants (adults and children)
• Name, first name, date of birth of participants and relationship
• Type of accommodation (single room, double room, etc.)
• Meals included (B&B, half board, full board, etc.)
• Additional options (bike rentals, transfers, extra nights, insurance, etc.)
• Food allergies or specific needs

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1 week (7 days) before the departure date of a stay registrations are closed, it is no longer possible to register.

From 15 to 8 days before the departure date of a stay, it is still possible to register (if our hotel service providers still have availability) at an additional cost of €40 per file, for the priority management of this file.

The total amount of the stay will be payable (insurance included).

1 month and up to 16 days before the departure date of a stay, it is still possible to register (if our hotel service providers still have availability). It will also be necessary to pay the total amount of the stay in full (insurance included).

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On our website (via a form):

If you know which stay you are interested in, you can go directly to the page of this stay and fill out the quotation request form available on the page of the stay in question.

If you do not know exactly which stay interests you, if you are unsure, or if you have any questions, do not hesitate to contact us by detailing your request, your desires, your hesitations. We will be happy to answer you as soon as possible!

By phone:

Do not hesitate to call us on 04 65 84 17 39. (Also available by message via whatsapp ! 👋🏻)

We can discuss stays, departures, availability, price together, and proceed with your registration by phone.

By email:

You can send us an email directly to our address: bonjour@belle-allure.voyage with all questions and useful information so that we can provide you with information or start the registration procedures for the desired stay.

Then, depending on your request, the stay and the package, we will send you by email either:

• A commercial offer, that is to say information concerning prices, options, formulas etc...
• A quote corresponding to your various requests
• A travel contract corresponding to your request

‍Once the travel contract is signed, the deposit is paid and that we confirm that we have received the signed document and the payment, your registration is validated.

Of course, and at Belle Allure, we love it!

Go to the page tailor-made cycling or hiking trips, specially dedicated to your next dream trip.

Self-guided stays and private group stays

It is you who choose your dates, according to the opening dates of the destination available on the stay page.

Group stays on Belle Allure dates (Road bike with assistance/Hiking with guide)

On the page of each stay, in the “”Dates and prices” you will find all the dates available for our stays.

As long as the travel contract is not signed and accompanied by the payment of the deposit, you can send us changes concerning your reservation request.

Once the travel contract is signed, the deposit is paid and that you confirm to us the good reception and compliance of this, your registration is validated.

We enter into the case of a change in the trip after the signing of the contract, in particular concerning the number of participants, the services booked, the dates and/or duration of the Trip, as well as the place of destination.

You can change your reservation one or more times once your registration has been validated. 

However, each modification requires administrative and/or reservation procedures on our part. For each change requested, we charge €40 including VAT per modification and per person concerned.

Additional fees may apply depending on the service providers we work with. These costs depend on the changes and vary according to the type of service (accommodation, transport, etc.).

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For stays in freedom or private groups

We confirm your stay once all accommodations have confirmed the reservation to us. 1 month before the date of your departure, we will send you an email including all the necessary information and access to your travel file on the application.

For group stays, with a minimum number of participants reached (road bike with assistance on our dates/guided hike on our dates)

As soon as the minimum number of participants for the departure of the stay is reached, we will send you this information by email confirming your stay.

In this case, 1 month before the departure date of the latter, we will send you an email including all the information you need for your stay.

For group stays, with a minimum number of participants not reached (road biking with assistance on our dates/guided hike on our dates)

40 days before the departure of the stay, we will take stock with you by informing you of the number of registered participants and the solutions envisaged to still have the group leave at an additional price.

A maximum of 3 weeks before the departure of the stay, we will definitively decide on the feasibility of the stay:

• If the minimum number of participants is not reached but we can confirm it at an additional cost per participant, we will confirm this upon receipt of the agreement of all participants.
• In the event that the number is not reached and no solution is possible to confirm it, we will proceed to cancel it under the conditions described below.

In the event of a cancellation due to an unreached number of participants, you will be informed by email or telephone, and you can then choose between a full refund of the amounts already paid or transfer these amounts to another trip of your choice. All expenses you have incurred (transport tickets, accommodation, materials, administrative costs) will remain at your expense.

At the time of signing the travel contract, you must pay a deposit of 40% of the total amount of your stay (including insurance, if applicable).

Then, 1 month before the start of your stay you must pay the balance of your stay, without a reminder from us.

It is possible to pay for your stay in several ways, depending on what suits you best.

We accept payments by credit card, via a secure payment link that we will send you by email (this is the most convenient solution 😉)

If you prefer, you can also pay by check or bank transfer. Please note that we do not accept cash payments for security and traceability reasons.

On each of our stays, a deposit of 40% of the amount of the stay will be required.

The balance of the stay will then be paid a maximum of 1 month before departure!

If you have questions or special needs regarding payment, we are available to help you find the most suitable solution.

After your payment, you will receive a payment receipt. If you want an invoice, please let us know so that we can send it to you 🙂

On each stay page, you will find a “Included/Not included” tab. If necessary, do not hesitate to contact us for more information.

On all our stays, transport to the meeting point, personal expenses, drinks consumed and insurance are not included in the price.

Prices are based on several factors to ensure a quality experience at a fair rate for all parties.

During our stays, we work with numerous partners in whom we have complete confidence, allowing us to ensure quality work.

They are your hosts, your baggage carriers and your guides/logisticians!

All of these partners are paid honestly and fairly.

The rates for stays also vary according to various factors: level of service and comfort, season, destination, group size,...

Finally, our operation is based on a transparent approach, making it possible to guarantee the quality of each stay and to ensure the sustainability of our agency. By applying a margin on our stays, we cover the direct costs (logistics, accommodation, transport) and we ensure that we can offer professional supervision, by being available and attentive to every detail. This margin allows us to live from our passion while maintaining excellent value for money, so that each adventure exceeds your expectations and leaves you with unforgettable memories.

Stays in France

No obligation on your part to take out insurance with Belle Allure to make one of our stays.

However, you must benefit from civil liability insurance to register for one of our stays.

It is important to know well the guarantees of the insurance contracts that you already have on your side (Insurance linked to your means of payment and your Civil Liability for example) to prepare for all eventualities: if for example you cause injury to another person during the stay (civil liability), if you need to interrupt the stay (multi-risk insurance), if you need to interrupt the stay (multi-risk insurance), an event beyond your control requires you to cancel before your departure (cancellation insurance) etc...

Stays abroad

No obligation to subscribe to Belle Allure, but you must benefit from repatriation insurance. Some bank cards include it (if you pay with it of course 😉) but you have to make sure of it.

To be really serene, thanks to our partner Chapka, we offer multi-risk insurance that covers you many risks and especially in case of health problems during your stay. (See our various insurance offers in the question above 🔼)

We made the choice to work with Chapka as a travel insurance provider.

They are knowledgeable and responsive travel specialists. (They practice themselves 🚴🏻 ‍ ♀️😉)

We offer 4 formulas:

Explorer' Cancellation - pre-departure insurance

Including guarantees concerning: cancellation before departure, a missed plane, interruption of stay and flight delay.

Explorer' Multirisk - comprehensive insurance

Including guarantees concerning: cancellation before departure, a missed plane, interruption of stay and flight delay, medical expenses abroad, repatriation, search and rescue expenses, death/disability benefits, death/disability benefits, loss and delay of luggage etc.

Explorer' Complementary CB (available only for French residents)

Same guarantees as Multirisk in addition to: Gold Mastercard, Visa Premier, Visa Infinite, Platinum and American Express.

Explorer'Assistance - comprehensive travel assistance insurance

Same guarantees as Multirisk without the following guarantees: cancellation before departure, impossible departure, missed plane and flight delay.

⚠ Attention! For all options with the cancellation guarantee (Cancellation, Multi-Risk and Complementary Card), you must take out the contract at the time of your reservation, i.e. when signing the travel contract and paying the deposit. So do not hesitate to tell us as soon as possible. 🙂

For all our stays you must benefit from civil liability insurance.

For stays outside your country of origin (abroad) you must benefit from insurance covering your repatriation.

Then it depends on your situation and the destination

Even if our trips are only in Europe, the farther away the destination is, the more expensive the costs associated with potential repatriations or medical expenses, for example. So for any departure abroad, it is mandatory to have insurance covering your repatriation during the trip, the advance of medical expenses etc... such as multi-risk insurance with which you are more serene.

If there is a risk that you will have to cancel the stay (and unfortunately, there is always a risk), it can be very comfortable for more peace of mind to take out cancellation insurance that will allow you to be reimbursed the costs in the event of cancellation, even at the last minute. (you must subscribe it at the time of your reservation and a maximum of 48 hours after signing the contract and paying the deposit).

It is important to know the exact guarantees of the insurance contracts that you already have on your side (Civil liability and your insurance linked to your means of payment for example). This makes it possible to be prepared for all eventualities and to assess whether to take out insurance such as Complementary CB would be beneficial. This insurance reinforces and complements the guarantees of travel insurance associated with high-end credit cards, thus offering greater peace of mind.

With this additional insurance, offered by our partner Chapka, if you have a Gold Mastercard, Visa Premier, Visa Infinite, Platinum or American Express, you will benefit from the same guarantees as multi-risk insurance. Real comfort!

The essentials for road biking

Equipment:

• Adapted and revised road bike, with a development/gear adapted to the differences in altitude. (We can rent a high-end muscular or electric bike for you for your adventure, do not hesitate to contact us !)
• Helmet that has not been dropped, in very good condition. (We can't force you, but we highly recommend wearing a helmet during our cycling trips.)
• Cans (2x750 ml)
• Bicycle pumps
• Saddle bag with: Inner tube, repair kit and multitool
• Mini-pump and/or CO2 cartridges
• Speedometer or watch/GPS with loaded itinerary

Clothes:

• Full cycling outfit: jersey, shorts, gloves, socks. (At least twice to wash and change every day)
• Windbreaker and lightweight waterproof jacket
• Breathable technical underwear
• Cycling shoes (with new cleats, it's the best!) and overshoes

Safety accessories:

• Reflective vest
• Front/rear lighting
• UV sunglasses

Others:

• Sunscreen, anti-friction balm
• Small backpack or bag to put your hot and rainy things if necessary (in assistance, it will be available in the vehicle).
• Always bring a small first aid kit and a few energy snacks (bars, gels that suit you).

What clothes should I wear for the stay? Do I need to provide hot and cold weather?

Good question! Although we still hope that the weather is perfect for your stays (not too hot, not too cold, big blue skies, the dream!) , it's the only thing we can't predict!

The list of clothes to bring will obviously depend on the season, the destination and the altitude at which you will be confronted.

However, we recommend that you always bring clothing that can withstand the following conditions: rain, heat and cold. In this way, you are ready for all conditions!

The base: Short-sleeved cycling jerseys for hot days, padded shorts that you're comfortable in for long hours in the saddle (and all of this, tested before the trip 😉)

Opt for technical materials that wick away perspiration and dry quickly.

You can opt for the multi-layer system:

- Breathable technical underwear to wick away perspiration

- Warm jacket or light jacket

- Not to mention a waterproof jacket (Goretex type), essential for going down mountain passes or in case of rain.

Also bring arm warmers, neck warmers, and long shorts for cooler days.

What type of shoes should I wear?

On our hiking trips, it is strongly recommended to choose shoes adapted to the terrain and the duration of the planned stages.

We recommend high-top shoes that hold the ankle well and are waterproof if possible. The sole must be in good condition and capable of adhering to technical and slippery surfaces.

Finally, and this is probably the most important point: your shoes must have been broken in beforehand, you must feel good from one shoe to the other. We do not recommend that you leave on a stay with completely new shoes.

What size backpack should I choose?

For your hikes, where the main luggage is taken care of by a carrier during the day, we advise you to choose a backpack with a capacity of 30 to 40 liters.

So you can put your things for the day, your picnic, a few snacks, and your water! For optimal comfort, we recommend a backpack with a waist belt, and well adapted to your size and morphology, which you have tested beforehand.

What should I carry in my day bag?

For a hassle-free hike, here's what you need to have in your backpack:

• Water: every hiker Must have at least 1.5 liters of water on him. Think of insulated bottles to keep the water fresh, it's very valuable 🙂
• Picnics and snacks: In the morning, remember to leave with your lunch picnic. If you have chosen the option, the host will give it to you in the morning, either at breakfast or when you leave. Also, remember to have a few snacks, such as cereal bars, fruit pastes, dried fruits, nuts,...
• First aid kit: Just in case, it is always advisable to leave with your first aid kit: bandages, compresses, disinfectants, personal medications,... also think of sunscreen!
• Your mobile phone: Even if the purpose of a hiking trip in nature is to disconnect and enjoy the nature around you, it is necessary to bring your charged mobile phone, and with a portable battery if possible. This will allow you to find your bearings and prevent emergency services in the event of an incident.

What clothes should I wear for the stay? Do I need to provide hot and cold weather?

Good question! Although we still hope that the weather is perfect for your stays (not too hot, not too cold, big blue skies, the dream!) , it's the only thing we can't predict!

The list of clothes to bring will obviously depend on the season, the destination and the altitude at which you will be confronted.

However, we recommend that you always bring clothing that can withstand the following conditions: rain, heat and cold, to avoid any eventuality.

The multi-layer system is the most recommended:

• T-shirt made of breathable material to wick away perspiration
• Light sweater or fleece (useful even in summer when temperatures drop in the evening and at altitude)
• Waterproof jacket (Goretex type) to protect from wind and rain.

For the bottom, bring shorts and pants. In fact, there are 2 in 1.

If your stay takes place at altitude, it is advisable to bring cold accessories, such as gloves, neck warmers and hats.

Finally, in order to protect yourself from the sun, it is essential to have a cap or hat, sunglasses and sunscreen!

It is important to be prepared for cold and hot weather, as well as for bad weather, it is part of the adventure! 😉

In summary, the essential equipment and equipment for a hiking trip

Clothes

• Technical clothing: Quick-drying T-shirts, lightweight pants, waterproof and windproof jackets.
• Multilayer layers: Base layer, insulating middle layer, and outer layer for protection.
• Hiking socks: Breathable and durable materials.

Equipment

• Backpack: Comfortable and adapted to the duration of the hike (30-40L for one day).
• Reusable water bottle or CamelBak
• Trekking poles

Accessories

• Hat or cap
• Sunglasses
• Sunscreen

Safety equipment

• First aid kit: Disinfectant, bandages, compresses, compresses, bandages, scissors, disposable gloves, pain relievers...
• Head lamp
• Smartphone loaded with the application Roadbook for Discovery and your travel file downloaded in advance 😉
• Portable battery and cables to charge your devices
• Map and compass (in case of battery problems)

In addition

• Cereal bars, dried fruits.
• Camera

The essentials for recreational biking

Basic equipment

• Adapted bike: VTC, hybrid bike, electric bike (We can offer you some for rent during our stays, do not hesitate to contact us by email: bonjour@belle-allure.voyage)
• Helmet: we strongly encourage you to protect yourself with a helmet that fits your size.
• Comfortable clothing: Shorts, swimsuits (if you want to freshen up on the way 😉), breathable T-shirts.

Accessories

• Cycling gloves: For more comfort.
• Sunglasses: Protection against the sun and insects.
• Lightweight backpack: For carrying stuff and the lunch sandwich 😋

Useful material

• Repair kit: Inner tubes, tools, patches.
• Water bottles/canisters
• Sunscreen
• First aid kit: Disinfectant, bandages, compresses, compresses, bandages, scissors, disposable gloves, pain relievers...
• Head lamp
• Smartphone loaded with the application Roadbook for Discovery and your travel file downloaded in advance 😉
• Portable battery and cables to charge your devices

What clothes should you wear for a leisure cycling trip? Do I need to provide hot and cold weather?

Good question! Although we still hope that the weather is perfect for your stays (not too hot, not too cold, big blue skies, the dream!) , it's the only thing we can't predict!

The list of clothes to bring will obviously depend on the season, the destination and the altitude at which you will be confronted.

However, we recommend that you always bring clothing that can withstand the following conditions: rain, heat and cold, to avoid any eventuality.

The multi-layer system inspired by hiking is the most recommended:

• T-shirts or jerseys made of breathable material to wick away perspiration
• Long-sleeved T-shirt or lightweight jacket or fleece (useful even in summer when temperatures drop at night and at altitude)
• Waterproof jacket (Goretex type) to protect from wind and rain.

For the bottom, bring shorts and pants, which are even more comfortable when they are padded.

In order to protect yourself from the sun, it is essential to have a cap or hat, sunglasses and sunscreen!

Finally, it is important to be prepared for cold and hot weather, as well as for bad weather, it is part of the adventure! 😉

1. Portable external battery
   To charge your phone, GPS or camera on the go.
2. Energy bars or quick snacks
   Always handy to avoid fatigue or bad hypoglycemia. 😉
3. small microfiber towel
   Light, compact, and dries quickly after rain or perspiration
4. Waterproof pouch for documents and phone
   Ideal for keeping your papers and phone dry in case of rain or splashes.
5. Pocket multi-tools (for cycling) and/or a Swiss Army knife
   For small emergency repairs: screwing on an accessory, adjusting the brakes, etc.
6. Safety pins and small elastic straps
   Very practical for repairing or temporarily fixing a bag, jacket, or even your equipment.
7. Lightweight headlamp
   To see and be seen at night, or to light your way in low light.
8. Travel sewing kit
   To repair a satchel or to sew up a piece of clothing torn along the way.
9. Trash bag or Ziploc bag
   To store dirty or wet clothes without getting the rest of your bag wet.
10. Small disinfectant gel or wet wipes
    Useful for cleaning hands after a meal, or for hygiene in the absence of water.

These little things are easy to forget but yet: they are easy to transport and above all, they can make a real difference in the comfort and management of the unexpected during your cycling or hiking trips.

The lists of equipment and materials provided are not exhaustive, they are recommendations based on our various experiences, to guarantee your comfort and safety.

However, every traveller has their own preferences and habits.

We can't force you, but we highly recommend Wearing a helmet during our cycling trips.

We remain at your disposal if you want more specific advice by phone or email: bonjour@belle-allure.voyage 👋🏻

1 month before the stay, we can if you wish (and in case the other participants also agree) send you the email and telephone numbers of the other participants to discuss potential carpooling or to get to know each other before living your great adventure! 🚴🏻 ‍ ♀️

A checklist to help you leave peacefully and so that you can say “That's it, I thought of everything, more than just enjoying” . 🚲🥾

• Travel documents : ID card, passport, driver's license, train/plane tickets, confirmation emails.
• Travel contract : The signed contract and conditions of sale and all the documentation provided by BELLE ALLURE accessible on your phone, kept warm in your email box.
• ‍Travel insurance : Personal insurance documents or those of Chapka our partner, to be checked carefully before departure.
• ‍Means of payment : Bank card, cash if necessary for small expenses and small pleasures at the end of a hike or bike ride 😋 (And if you are going abroad, make sure it works in the country visited)
• ‍Medications and first aid kit : Personal medication, prescription, basic first aid kit.
• ‍Adaptive clothing (☔ & ☀) : Sportswear, raincoats, several layers to adapt to the weather, comfortable outfits for the evening.
• ‍Specific equipment : Bicycle helmet, gloves, sunglasses, water bottles, water bottles, portable charger, comfortable backpack, cap)
• ‍Appropriate shoes : Hiking shoes for walkers, bike shoes for cyclists, so far it's logical 😄
• ‍Cell phone and accessories : Phone charged. Even if the goal is to disconnect, it will be useful to take a look at the route and have all the necessary information on the application including your travel file, GPS tracks and the route. Charger, electrical outlet adapter if you are going abroad.
• ‍Important contact details : BELLE ALLURE emergency contacts, address and telephone number.

The application is called Roadbook for Discovery and it can be downloaded at:

• The AppStore hither (Apple)
• The Google Play Store hither (Android)

When we send you all the information about your upcoming stay, we will send you the login codes to be able to access your travel file on this application, which includes:

• GPS tracks and live tracking of each stage
• The topoguide for your stay
• The program of your stay
• The accommodations that will welcome you and their contact details
• Helpful contacts (like the Belle Allure support phone)

All you have to do is enter your login details and then download your file.

From then on, if you don't delete your phone's cache and all of its contents, the folder is available, searchable, and usable offline. No need for WiFi or internet connection, just the battery in your device. 🔋 📳

Do not hesitate to send us your photos by email (bonjour@belle-allure.voyage) and even identify us on social networks with your photos and videos during your cycling or hiking trip. It is a pleasure for us to see you enjoy beautiful moments together and it reminds us of our location on site!

• Instagram: @belleallurevoyage‍
• Facebook: Belle Allure - Travel agency

If you are injured or if an unforeseen event forces you to interrupt your stay, we recommend that you contact our emergency number to inform us of the situation. We will assist you in organizing your return or for any other necessary measures.

If you have taken out insurance with Belle Allure, i.e. an insurance from our partner Chapka that contains a guarantee covering the interruption of stay, we will send you the procedure to follow to benefit from it.

If you have taken out insurance on your own or if you use the insurance of your means of payment, we advise you to contact your insurer to find out the terms of coverage and to obtain the necessary help.

In any case, ask for receipts and/or invoices and keep track of all your expenses incurred, they can make it easier for you to potentially reimburse these expenses incurred.

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If you ever have a problem with the provision of a service by one of our partners, it is necessary to notify us as soon as possible by telephone (and by email, it is even better to have a written record) by explaining the problem to us in as much detail as possible so that we can take care of it.

In the event of an urgent problem, we provide you with a support telephone number that you can find in your travel documents, on the application, in the useful contacts. It is necessary to leave a message in case one cannot answer directly, with the details of the situation:

• Your name
• What stay are you taking part in
• Where you are
• The problem encountered

We are committed to calling you back as soon as possible to assess the situation and put in place a quick solution.

We will do everything we can to ensure that your experience takes place in the best conditions.